Beware of This Scam Involving Paypal Accounts – NBC 7 San Diego

SAN DIEGO- We’ve all been told to beware of scams, but what happens when you use a real business email address and website? TELEMUNDO 20 Responde explains how to know if it’s a trick.

One of NBC 7’s producers, Meredith, received a real email from PayPal. Inside was a real invoice, but for a purchase that never happened.

Very carefully, Meredith typed the PayPal URL instead of clicking on the link. Once in her account, she saw that someone had sent her a $500 bill for allegedly purchasing two eGift cards. She also saw the “Seller’s Note to Customer” again, telling her to call that number.

Wanting to know more, he called them.

The man on the other end of the line told him to open a new window and type in a new URL, which was not the PayPal website. She then asked her to click on one of the links there, which said to be “PayPal Server 1”, but Meredith she knew she shouldn’t do that.

Taking a closer look at the links, they seemed to take you to a site to download software that would allow someone to take control of your computer.

Meredith called the number again, told them she was a journalist, and got permission to record the conversation. The man told her that he needed to be on her personal computer, not on a work device. When we started asking more questions, he hung up.

We contacted PayPal, who said:

We have a zero tolerance policy on our platform for attempted fraudulent activity and our teams work tirelessly to protect our customers. We are aware of this known phishing scam and have implemented additional controls to mitigate this specific incident. However, we encourage customers to always be vigilant online and to contact Customer Service directly if they suspect they are the target of a scam.

Always remember to contact a business directly, rather than clicking on any links or calling them.any numbers in suspicious messages. If you think you may have given out personal information or been duped by a scam, one of the first steps you can take is to freeze your credit.

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